A chat widget that feels like part of your site.
One script tag. 36 languages, light and dark, and a JavaScript SDK for signed-in customers. It lives in a sealed box, so your CSS can’t break it — and it can’t break your site.
Highlights
Speaks their language
Picks the visitor’s language or the one you set; Arabic, Hebrew and Persian are laid out right-to-left. Welcome and away texts can be translated per language.
Never a dead end
When nobody is online it asks for an email address, so you can reply later.
Knows who’s signed in
Identify customers from your own code; with a signature from your server they show as verified.
36 languages, right to left included
The widget’s own words come in each language; the layout mirrors for right-to-left scripts.
Right-to-left, properly
Not just translated: mirrored, with your launcher left or right as you set it.
Tell them before they ask
While an incident is open on your status page, the widget shows a banner with a link to it.
The specifics
In the widget
- Files, emoji, voice messages and ratings after a conversation is resolved.
- Help-center search and articles, without leaving the page.
- Light, dark, or the visitor’s own setting.
- A notice or consent prompt before the first message, if you want one.
On your site
- One script tag; extra languages and co-browsing load only when they are needed.
- A closed shadow DOM: your page’s styles can’t reach it.
- A JavaScript SDK to identify customers, pass plan details and segments, open the chat from your own buttons and listen to events. See Install the widget.
Keep exploring
Put a real conversation on every page.
Paste one script tag, pick your colours and languages, and you’re live.