Pricing that fits your team.
IsTyping plans are set up per customer for now. Tell us what you need — a person replies with a quote.
Tell us about your team.
Plans are set up per customer at the moment. Tell us how many people answer chats and which channels you need, and we will send you a quote.
Write to sales@istyping.ai.
- You tell us what you needHow many people answer chats, which channels you use, and whether your clients log in to WHMCS.
- A person replies with a quoteBy email, with the plan and the price for your team.
- We set up your accountYou invite your team and paste one script tag into your site.
Questions about plans
Something else? Get in touch.
What counts as a seat?
Every active member of your workspace — owners included — and every invitation that has been sent but not yet accepted or expired. API tokens and our own staff signing in to help you do not use a seat.
What happens when I reach a limit?
Nothing is deleted and nobody is locked out. What changes depends on the limit:
- Conversations per month: new visitor conversations are still received, but they stay behind an upgrade notice for your team until the allowance resets on the 1st of the month (UTC) or you upgrade.
- Seats: you cannot invite more people until you add seats or remove someone. If you end up over the limit, everyone keeps working.
- Counts (help articles, monitors, contacts, automations): you can keep and edit what you have, but not add more.
- Features not in your plan stay readable after a downgrade, so you never lose sight of your data; changing them needs a plan that includes them.
Can I get my data out, or have it deleted?
Yes. The workspace owner can export the whole workspace and download it for seven days. Contacts export to CSV, analytics to CSV, and for a single person you can export or erase everything you hold about them. The owner can delete the workspace in its settings, which permanently deletes its data. See security & privacy.
Which features need a provider account of my own?
SMS and WhatsApp use your Twilio account, Telegram your own bot, AI assist an Anthropic API key, and the email channel your mailbox. Those providers bill you directly for their part.
Somebody is about to ask you something.
Tell us how many people answer chats and which channels you need. A person replies with a quote.